Zurdotech
Work / Laundromat franchiseClient name withheld

Client story · Laundromat franchise

Every Cycle Counted

A Philippine laundromat franchise moved 180+ branches from logbooks and untracked machines to recorded sales and app-controlled washers.

Branch appWi-Fi machine controlFranchise portalSupport center
Network
180+ franchise branches
Machine start
From the job order
Backup
RFID card
Reports
Daily · Monthly · Per branch
180+franchise branches on one platform
150+branches recording sales on a typical day
75+franchise owners, each with their own view
12regions, from Luzon to Mindanao

Before and after

From logbooks to every load on record

Before

Untracked

  • Sales written in handwritten logbooks
  • Logbook pages photographed and sent by chat
  • Machines started by pressing a button, with no record
  • No single view of how branches were doing

After

On the record

  • Job orders recorded on the branch app
  • Machines started from a paid job order over Wi-Fi
  • Head office sees every branch on one screen
  • Re-runs after a machine fault need approval

How it works

One flow, from counter to head office

  1. Drop-offCustomer and services at the counter
  2. Job orderRecorded on the branch app, even offline
  3. PaymentCash or e-payment, plus loyalty points
  4. Send to machinePaid cycle sent over Wi-Fi
  5. Cycle loggedMachine and time on the order
  6. SyncBranch data sent to the cloud
  7. PortalOwners and head office see it

What was built

Six parts, one platform

Branch point-of-sale appJob orders, combos, customers, loyalty points, payments and attendance; works offline
Wi-Fi machine controlControllers on each washer and dryer take paid cycles from the app; RFID card as backup
Machine error libraryError codes for every machine model, with fix and escalation steps
Franchise portalHead office and owner dashboards, sales and attendance reports
Support centerBranch tickets to head office, tracked to resolution
Ready for more operatorsThe same platform runs three more laundromat operators: 200+ branches in all

See it working

From the branch counter to head office

The tablet app runs the counter and the machines, even offline. Head office and every owner see their branches on one screen.

Branch POS · MachinesSYNCED 10:42W1Washing18 minW2FreeW3Washing6 minW4Error E21D1Drying24 minD2FreeD3Drying11 minD4FreeJOB ORDER JO-11820Wash + Dry comboWash · W2₱65Dry · D2₱65Detergent₱20Fabcon₱15Total₱165+ 16 loyalty pointsPay & start W2
Branch point-of-sale appJob orders start the machines over Wi-Fi
Franchise portal · Head officeOverviewBranchesOwnersSalesMachinesTicketsBRANCHES SELLING TODAY152SALES TODAY₱1.18MOPEN TICKETS9SALES · LAST 24 WEEKSGONE QUIETBranch 0412hBranch 1173hBranch 0884hBranch 1525h
Franchise portalHead office and owner dashboards

Results

What changed

No job order, no wash

Machines run the cycles sent from a paid job order, so every load is on the record.

The whole network on one screen

Head office sees which branches sold today, which have gone quiet and which need support.

Re-runs need approval

A load re-run after a machine fault goes through a ticket, not a quiet button press.

Records that last

Any day at any branch can be looked up, long after chat photos would have been lost.

The one-page summary

This story as a single infographic, for sharing with your team.

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Client details are withheld for confidentiality. Figures are rounded and reflect production records as of September 2026.

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Zurdotech Corporation

Running branches on logbooks and chat photos?

Zurdotech builds business systems around how each client's business works, on a tested platform that shortens the path to working software.

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